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Senior Exchange Administrator

Bangalore, India

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Job Summary

We seek a seasoned Exchange Server & Office 365 Engineer with 5+ years of hands-on experience managing Microsoft Exchange (2019) and Office 365 environments. The ideal candidate will lead migration projects, optimize hybrid systems, and ensure robust security/compliance frameworks. This role demands expertise in mail flow management, Active Directory, Azure AD, and server administration, coupled with leadership capabilities to guide technical teams.

Key Responsibilities

  1. Exchange & Office 365 Infrastructure Management:
    • Administer on-premises Exchange 2019 and Exchange Online (O365) environments.
    • Execute mailbox migrations between Exchange 2013/2016/2019 and Office 365.
    • Troubleshoot mail flow issues (SMTP, DNS, SPF, DKIM) and Outlook/OneDrive synchronization.
  2. Hybrid Cloud Operations:
    • Configure and maintain hybrid Exchange deployments.
    • Manage Azure AD Connect synchronization and identity federation.
    • Implement security protocols (DLP, TLS, SSL) and conduct compliance audits.
  3. Technical Leadership:
    • Mentor junior engineers and assign tasks to ensure project deadlines.
    • Collaborate with cross-functional teams to resolve critical incidents.
    • Document architecture changes, RCA reports, and best practices.
  4. Tooling & Automation:
    • Utilize PowerShell for automation of Exchange/O365 tasks.
    • Leverage tools like Fiddler, SARA, Event Viewer, and Log Parser for diagnostics.
    • Monitor system health via Kibana or similar logging platforms.
  5. Client & Stakeholder Engagement:
    • Liaise with clients to assess needs and deliver tailored CRM solutions.
    • Coordinate with Microsoft Support via O365 Admin Portal for escalated cases.

Required Skills & Qualifications

  • Experience: Minimum 5 years in Exchange Server (2013/2016/2019) and Office 365 administration.
  • Technical Expertise:
    • Exchange Server: Mailbox migration, DAG, transport rules.
    • Office 365: Tenant management, Exchange Online, Security & Compliance Center.
    • Active Directory/Azure AD: Group policies, synchronization, authentication.
    • Mail Flow: SMTP, SPF, DKIM, DNS management.
  • Tools: Proficiency in PowerShell, Fiddler, Event Viewer, SARA, and ServiceNow.
  • Certifications: Microsoft 365 Certified (e.g., MS-203, MS-700) preferred.
  • Soft Skills: Strong leadership, client communication, and problem-solving.

Work Environment

  • Schedule: Sunday to Thursday (KSA time zone).

Preferred Skills

  • Experience with Lotus-to-Exchange/O365 migrations.
  • Knowledge of Microsoft SQL Server, Skype for Business, and SharePoint.
  • Background in ITIL processes or service management frameworks.

Education

  • Bachelor’s degree in Computer Science, Electronics, or related field (or equivalent experience).


Windows Server
VMware

Troubleshooting

Leadership
Scripting
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