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Privacy Policy

Welcome to Broadway Global Services ("we," "our," or "us"). We are committed to protecting the privacy and security of the personal data of our clients, their employees, our candidates, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information in connection with our comprehensive talent management, Employee of Record (EOR), and tech hiring services.

1. Information We Collect

As a strategic partner for tech talent management and EOR services, we may collect the following types of information:

  • Client Information: Company name, contact details, payment information, and business requirements.
  • Candidate & Employee Information: Resumes, contact details, identification documents, biometrics (for managed office access/geotagging), payroll data, bank details, and tax/compliance documentation necessary for PF, gratuity, and TDS processing.
  • Website Visitor Data: IP addresses, browser types, and usage data collected through cookies to improve our website experience.

2. How We Use Your Information

We use the collected data strictly to deliver our services, including:

  • Facilitating offshore and onsite tech hiring processes.
  • Managing EOR services, including payroll, benefits (health insurance, leave encashment), and tax compliance.
  • Ensuring operational control and infrastructure stability (e.g., managing hardware logistics and secure office spaces).
  • Communicating with clients and employees regarding contracts, policies, and operational updates.
  • Fulfilling our legal obligations under Indian labor laws and regulations.

3. Data Security and Confidentiality

We understand the data security risks associated with remote work and unmanaged networks. To protect your sensitive company and employee data, we implement:

  • Enterprise-grade connectivity with dedicated leased lines and firewall support.
  • Secure, managed office infrastructure to mitigate data vulnerabilities.
  • Strict access controls and confidentiality agreements for all internal staff managing payroll and compliance data.

4. International Data Transfers

Given our role in managing offshore talent for global clients, your data may be processed and stored in India or transferred internationally. When we transfer your personal data across borders, we ensure that appropriate technical, organizational, and legal safeguards (such as standard contractual clauses) are in place to protect your data in compliance with applicable international data protection laws (such as GDPR).

5. Data Sharing and Third Parties

We do not sell your personal data. We may share information only with:

  • Government & Regulatory Bodies: As required by Indian law for tax (TDS) and labor compliance (Provident Fund, etc.).
  • Trusted Service Providers: Third-party partners (like health insurance providers) strictly for the purpose of executing employee benefits and infrastructure allocation.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. For instance, employee payroll, tax, and compliance records are retained for a minimum of 7 to 8 years as mandated by Indian statutory requirements.

7. Cookie Policy

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline non-essential cookies if you prefer.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal data.
  • Request the deletion of your personal data (subject to our legal retention obligations for payroll and tax).
  • Withdraw consent for specific data processing activities.

9. Contact Us & Grievance Officer

In accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address any discrepancies and grievances regarding the processing of your personal data.

Grievance Officer: Yusuf Husain Email: info@broadwaygs.com

General Contact: Email: info@broadwaygs.com Phone: +91-97171 67932

Head Office: Unit No-402/A 4th floor 152, Mohan Bhawan, Sarai Jullena, New Delhi - 110025, India